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Government Service Centers
Citizen Charter
Administation Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Countersign to the documents which are recommended by Grama Niladhari | 07 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1 Family card |
1 It should given by the Grama Niladhari particular division 2 It should be submitted within three days from the date of recommendation made by Grama Niladhari |
| 2 | Giving recommendation for the application received from presidential fund | 07 Days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1 Recommendation of Grama Niladhari (will be obtained by Divisional Secretariat) (The document which confirms the reason for the transfer) |
Having need Financial assistance for the medical treatment |
| 3 | Issuing Income Certificate | 30 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1 Recommendation of Grama Niladhari of the division 2 The document to prove the income 3 Receipt for the tax payment |
1 Should be an income Earner from a job |
| 4 | Issuing Valuation Certificate | 30 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1 A document which confirms the value and the ownership of the Fixed asset 2 Recommendation of Grama Niladhari 3 Receipt for the payment of tax |
Have the ownership of the property |
| 5 | Issuing permit for mining and transporting soil and Gravel | 3 days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Orginal copy of deed ( if needed , sumitting the photo copy) 2 if it is field soil , submitting the recommendation letter of Agrarian Development Officer 3 Receipt for the fees paid 4 The document that confirms the necessity |
Having need for soil / Gravel |
| 6 | Issuing permit for sand ( Nagar Kovil ) | 2 days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Deed - Original and photocopy 2. For repairing the house - A letter certified by Grama Niladhari 3. Housing scheme - Application form certified by Grama Niladhari |
Having need for sand |
| 7 | Issuing permite for cutting tree | 10 days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1 Completed application form 2 Original copy and photocopy of the deed 3. The documents which confirms the necessity |
Having need for the tree |
| 8 | Issuing permit for palmayrah tree cutting | 10 Days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Deed (Original and Photo copy) 2. The document which confirms the necessity 3. Plan of the land - (Original & Photocopy) |
Having need for the palmyrah tree |
| 9 | Issuing route permit to transport timber and used house hold items(furniture) | 1/2 day | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Permit for tree cutting - document which confirms the ownership of the properties 2. Vehicle revenue licence ,driving licence and insurance certificate 3.Seal the timber |
Having need for transporting the timber and used house hold items (furniture) |
| 10 | Issuing route permit to transport animals | 1/2 Day | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Completed application form 2. Cattle voucher given by veterinary surgeon and certificate of Health 3. Recommendation of Grama Niladhari |
Having need for transporting the animal |
| 11 | Giving permission to transfer the family entry division of the Divisional Secretariat Division | 15 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Recommendation of the Grama Niladhari of the division 2. The document which confirms the reason for the transfer 3. Corrected B3S form |
Residence Transfer |
| 12 | Confirming the details of heirs | 10 Days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
Obtaining the Name, address and other details of the heirs and submit that to the bank | Need for heirs |
| 13 | Giving new family card | 15 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Recommendation of Grama Niladhari 2. Letter for division transfer / Marriag certificate 3. Corrected B3S form |
Residing within the administrative limit of the division |
| 14 | Giving duplicate family entry card | 10 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Recommendation of the area Grama Niladhari 2. Corrected B3S form |
Lost / damage of family card |
| 15 | Amending the details in the family entry card | 10 Minutes | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Recommendation of the area Grama Niladhari 2. Altered B3S form |
Having need for the inclusion or amendment or removal of details in family entry card |
| 16 | Giving recommendation to register private Timber Depot | 7 Days | Divisional Secretary / Assistant Divisional Secretary/ Administrative Officer |
1. Business registration certificate 2. Environmental protection certificate 3. Land Deed 4. Application form recommended by Grama Niladhari 5. Receipt for the fees paid at Pradesha Saba 6. Plan |
Having the ownership of the carpentry workshop |
Planning Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Payment for most affected person (Death) | 1 Day | Divisional Secretary/ Assistant Director of Planning | 1. Duly completed application form 2. Original copy of the death certificate 3. Death inquiry report 4. Birth certificate of the deceased person 5. Police report 6. A letter certifying that the person did not get the payment from the District Secretariat of the area where the incident happened. 7. Original copy of the marriage certificate of the person. 8. If they have children below the age of 18 years, their birth certificates and bank A/C number. 9. A letter from Grama Niladhari and Divisional Secretary, certifying next of kin 10. If there is more than one next of kin consent letters of other next of kin certified by the Grama Niladhari 11. Affidavit of the applicant |
|
| 2 | Payment for most affected person (Injured) | 1 Day | Assistant Director of planning/ Divisional Secretary | 1. Duly completed application form 2. Medical report regarding the injured person given by District Medical Officer 3. Original Birth certificate of the injured person. 4. Report of Grama Niladhari of the area where the incident happened 5. The certification letter that confirms the person did not get the payment from the District Secretariat of the area where the incident happened 6. Bank account details of the injured person 7. Affidavit of the injured person 8. If another person applied for the payment instead of injured preson, the letter explanning the reason (it should be certified by Grama Niladhari and countersigned by Divisional Secretary ) |
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| 3 | Payment of compensation for dameged /lost property | 1 Day | Divisional Secretary/ Assistant Director of Planning | 1. Duly completed application form 2. Police report regarding the property damage 3. Ownership document of the damaged immovable property 4. Voters list of the applicant (Oroginal) 5. Property valuation report given by NHAD / Bulding Department 6. Evaluation report of Grama Niladhari regarding movable asset 7. Recommendation of Estimation committee of Divisional Secretariat regarding movable asset 8. Report of the Technical Officer of NHDA regarding immovable asset 9. If the applicant is a pensioner,a letter from the Department where he has worked, confirming that the applicant did not receive any compensation for the damaged property during his/ her service period 10. Affidavit of the applicant 11. Consent letters (if there are more than one property owner) 12.Certified copy of NIC of the applicant |
Financial Management Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Issue of Business Registration Certificate | 05 Days | Divisional Secretary/ Accountant | 1. Duly completed Application Form 2. Certificate of Grama Niladhari 3. Approval of Pradesha Shaba for the present year 4. Photocopy of the land deed / Rental Agreement 5. Stamp payment -Rs. 2000.00 6. Penalty (delay payment of Rs 25.00) per month 7. Copy of the National Identity Card 8. Certificate of Envirmental Authority (Only machinery users) 9. If it s a pharmacy, the permission of Osusala 10. If it is cable TV ,the permission of Srilanka Rubavahini Cooperation 11. If it is Pesticide Sales Center, the Business Certificate issued by the Director General of Agrarian Department 12. Certificate of Labour Department (If the number of labourers exceeds three) 13. If it is tube well , the approval of Water Supply Board 14. If, Restaurant, Private Tution Centres, Submit the certificate of PHI/ MOH |
1. The business should be within the administrative limit of Divisional Secretariat Division 2. It should be a lawful business |
| 2 | Changes of Amendment Business Registration Certificate | 5 Days | Divisional Secretary/ Accountant | 1. Application form for the amendment of name 2. Licence of Pradesha Sabha 3. Original certificate of the first Business registration 4. Copy of Land Deed / Rental Agreement |
1.The business should be within the administration of Divisional Secretariat Division 2.It should be a lawful business |
| 3 | Cancelling Termination Business registation | 1 Day | Divisional Secretary/ Accountant | 1 Request letter of the owner 2 Original certificate of the first registration 3. Report of Grama Niladhari |
1. The business should be within the administration of Divisional Secretariat Division 2.It should be a registered business |
| Annual Permit for Liquar Shops | |||||
| 1 | /Renewal of Annual licences for liquar shops | 4 Days | Divisional Secretary/ Accountant | 1 Permission letter of Commissioner of Excise Department 2 Submitting the recommendation certificate of Assistant Commissioner of excise Department and the clearance certificate of Commissioner of Inland Revenue |
should be within the administration of Divisional Secretariat Division |
| 2 | Providing annual licence for Toddy Tavern | 3 Days | Divisional Secretary/ Accountant | 1 Request letter 2 Recommendation letter of Assistant Commissioner of Excise Department |
should be within the administration of Divisional Secretariat Division |
Pension Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | First payment of civil pension | 4 Days | Divisional Secretary/ Accountant | 1.Pension Identity card 2.National Identity card 3.Copy of pension award 4. Copy of bank pass book (Individual A/C number) 5.Residential certificate issued by Grama Niladhari |
Should be within the administrative limit of Divisional Secretariat, Division |
| 2 | Application for Widow and Orphan pension | 4 Days | Divisional Secretary/ Accountant | 1. Death certificate of contributor ( w&op) 2. Application form of widow /widower pension 3. Birth certificate of widow /widower 4. Marriage certificate 5. 3 1/4 * 2 1/ 4 photo - 03 (02 photos should be certified by GN) 6. National Identity Card 2. Copy of W&OP card |
Should be within the administrative limit of Divisional Secretariat, Division |
| 3 | Application for the Orphan pension | 8 Days | Divisional Secretary/ Accountant | 1. Death certificates of parents and Marriage certificates of parents 2. Birth certificate of orphans Further, 1. W& OP card 2. Report of Grama Niladhri 3. 3 1/4 * 2 1/4 size photo - 03 (two photos should be certified by Grama Niladhari) |
1. Should be below 26 years of age or be a disabled 2. Should be within the administrative limit of Divisional Secretariat, Division |
| 4 | Recommendation for the disable pension | 8 Days | Divisional Secretary/ Accountant | 1. Completed application form 2. Death certificate of pensioner (Original) 3. Marriage certificate of parents (Oroginal) 4. Medical report (Health 307) 5. Passport size photo certified by Grama Niladhri 6. Copy of widow and orphan pension card |
Should be within the administrative limit of Divisional Secretariat, Division |
| 5 | Next of kin payment | 5 Days | Divisional Secretary/ Accountant/ | 1. Request letter of Next of Kin 2. Report of Grama Niladhari |
Should be within the administrative limit of Divisional Secretariat, Division |
| 6 | Repayment of unprovided pension | 15 Days | Divisional Secretary/ Accountant/ | 1. Written application with the reason for not received the pension within the specified period 2. Sign the voucher |
Should be within the administrative limit of Divisional Secretariat, Division |
| 7 | Transfer of pension file | 2 Days | Divisional Secretary/ Accountant/ | written application of the pensioner | Should be within the administrative limit of Divisional Secretariat, Division |
| 8 | Issuing railway worrant | 1/2 Day | Divisional Secretary/ Accountant/ | 1. Completed application form 2. Pension identity card |
Should be within the administrative limit of Divisional Secretariat, Division |
| 9 | Providing pension details | 1/2 Day | Divisional Secretary/ Accountant/ | Request letter with pension identity card | Should be within the administrative limit of Divisional Secretariat, Division |
| 10 | Providing copy of pension Identity card | 1 Day | Divisional Secretary/ Accountant/ | 1. Completed application form 2. 3 1/4* 2 1/4 size photos - 03 (two photos should be certified by Grama Niladhari) 3. Hand over the damaged identity card 4.Police report for the lost identity card |
Should be within the administrative limit of Divisional Secretariat, Division |
Motor Traffic Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Providing Vehicle Revenue licence | 10 Minutes | Divisional Secretary/ Accountant | 1 Motor vehicle registration book or the document issued instead of vehicle book 2.Valid insurance certificate 3 Last year revenue licence, if it is a copy submit police report 4 Certificate of fitness of a motor lorry / private coach 5 Route permit for the Omini bus 6 If the vehicle was not used in the past year the notice resived for non use of vehicle (non user certificate) 7 Emission test report 8.National Identitycard of the owner |
Should be in the Divisional Secretariat Division |
| 2 | Transfer of Vechicle ownership |
15 Minutes | Divisional Secretary/ Accountant | 1 Duly perfected MTA 6 and MTA 8 application forms 2.Original certificate of Registration 3 Effective revenue licence - at least two (02) months of validity period is necessay for other provinces except northern province. 4. Effective insurance certificate 5. Copy of National Identity Card certified by Grama Niladhari, Photos -2 6. if it is a lease a vehicile , consent letter of the owner 7. If the vehicle is in the name of an organization, a letter ( providing at the letterhead) regarding the vehicle sold 8. Revenue licence in the name of transferor at the date of transfer |
Should be in the Divisional Secretariat Division |
| 3 | Receiving application for the amendment in vehicle registration certificate | 1 day | Divisional Secretary/ Accountant | 1 Duly completed application form 2 Vehicle registration certificate 3 Effective revenue licence 4Effective insurance certificate 5 The report received from Examiner of motor vehicle 6. If the address is changed ,Residential certificate received from Grama Niladhari 7 . If the name amended, Marriage certificate 8. 2.25,Size photos certified by Grma Niladhari - 02 9. Copy of National identity card certified by Grama Niladari |
Should be in the Divisional Secretariat Division |
| 4 | Receiving application for the Duplicate vehicle Registration certificate and number plate | 1 day | Divisional Secretary/ Accountant | 1 Duly completed application form 2.Copy of Police report for the lost of registration certificate (obtained within 6 months) 3 Certified copy of effective Revenue licence 4. Certified copy of effective insurance certificate 5. Certified photos - 2 6. copy of National Identity card Certified by Grama Niladhari 7. Report received from examiner of motor vehicle |
Should be in the Divisional Secretariat Division |
| 5 | Receiving ownership transfer application after death | 1 day | Divisional Secretary/ Accountant | 1 Duly completed application from 2 Vehicle registration certificate 3 Photo of new owner which should be certified by Grama Niladhari -2 4 Effective vehile revenue licence 5. Copy of the effective insurance 6 Death certificate of previous owner 7 Marriage certificate 8 Certificate issued by Grama Niladhari regarding the next of kin of new owner 9. Consent letter of other next of kins 10 Birth certificate 11 Declartion of Grama Niladhari certifying that there are no cases pending before the court, regarding the vehicle 12 if the vehicle is under lease consent letter of leasing company |
Should be in the Divisional Secretariat Division |
Child and Women Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Submitting application for twins payment | 2 Days | Divisional Secretary/ Child Rights Promoting Officer |
1.Requst letter of the applicant with the recommendation of Grama Niladhari 2.Birth certificates 3.Growing register |
Poor and less than 3 months old babies |
| 2 | Giving recommendation to register Children Clubs | 2 Days | Divisional Secretary/ Child Rights Promoting Officer |
1. Completed application form 2. Meeting minute 3. Details of recent activities 4. Details of the committee members 5. Bank pass book |
1. 6-18 years old children, four months should be completed from the club formed |
| 3 | Giving recommendation for the payment of Medical Assistance | 2 Days | Divisional Secretary/ Child Rights Promoting Officer |
1.Request letter of the applicant with the recommendation of Grama Niladhari 2. Birth certificate 3. Growing register of child 4. Medical report and 02 photos |
Children living under poverty line below 18 years, and affected by chronic diseases (heart patient or cancer patient or kidney affected patient) |
| 4 | Recommendation for the payment of 'Kapakaru Dehuru' | 2 Days | Divisional Secretary/ Child Rights Promoting Office |
1. Request letter of the applicant with the recommendation of GN 2. Birth Certificate 3. School progress report |
Children living below Poverty line & below 16 years old school going children |
| 5 | Payment of Nutritious package voucher for pregnant mothers (Rs.20,000/=) | 2 Days | Divisional Secretary/ Early Childhood Developmet |
1. Completed application form 2.Certified copy of the record of pregnant mother |
Completion of 03 months of pregnancy |
| 6 | Giving recommendation to register women affairs committees | 7 Days | Divisional Secretary/ Child Rights Promoting Officer |
1. Completed application form 2. Name list of the members 3. Photo copy of bank account book 4. Meeting minute |
Forming an active women Affairs committee consisting of the women over 18 years of age |
Land Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Preparing the list of landless People | 45 Days | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1 Land Request Application form 2 Confirmation letter of residentcy |
1.Submitted application form to receive land. 2.Be a Sri Lankan citizen. 3.Be a less income Earner of agriculture family. 4.Should be an age group between 18-60 years. |
| 2 | Conducting land kachcheri and issueing land permit | 45 working days | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
Income confimation letter | 1. Certify the applicant belongs to Agricultural group 2. People of Non-Agricultural group have to pay the purchase amount |
| 3 | Development of the permit | 2 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Letter of the permit owner 2. Death certificate 3.The document which proves the relationship 4.Copy of the permit 5. Married certificate(powert of attorney holder) |
1.Death certificate of land owner. 2.Consent letter of other children. 3.The documents which prove the relationship |
| 4 | Sub division of permit | 20 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Origianl copy of the permit 2. Consent letter 3. Letter regarding the handing over to government 4. Sample map of the division |
1.Be a land less person 2.Should be a dividable land. 3.Submitting the document which proves the relation ship. |
| 5 | Preparation of Grant | 60 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Permit 2. Confirmation letter of residency of DS |
1.The land should be developed within particular period. 2.Submitting other requested documents. 3.Paying service charge. |
| 6 | Development of Grant | 7 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Letter of the land owner 2. Death certificate 3. The document which proves the relationship 4. Original copy of grant 5. Encumbrance sheet 6. Consent letter of land owner.(If died, Death certificate) 7. Copy of N.I.C |
1. Death certificate of land owner. 2.Consent letter of other children. 3.The documents which prove the relationship. |
| 7 | Transfer the ownership of Grant | 20 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Consent letter of Grant owner 2. The document which confirms the relationship (same income class) 3. Original copy of grant 4.Encumbrance sheet |
1. Cosent letter of land owner. 2.Submitting the documents wich prove the relationship. 3.Submitting the document which proves same income class. |
| 8 | Sub division of Grant | 20 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1. Submitting the Grant certificate 2. Birth certificate 3. Consent letter of the land owner 4. Map of Grant sub division 5. Encumbrance Sheet 6. The documents which prove the relation ship. |
1.Be a landless person. 2.Should be dividable grant certificate. 3.Submitting the map of sub division. 4.Submitting the documents which confirms the relationship. |
| 9 | Handing over the land under lease basis | 180 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1.Application form (Northern Province form - 01) 2. Recommendation of District land use meetin committee. 3. Project proposal. |
1.Permission letter of local government institute. 2.project report. 3.Submitting the permission letter of government Department or instiiute regarding the project |
| 10 | Handing over land to the government institutions | 90 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
1.Application (Northern Province form - 03) | 1. Prove that the land is suitable for the government sector. |
| 11 | Vesting | 90 | Divisional Secretary/ Assistant Divisional Secretary/ Colonization Officer/ Grama Niladhari |
Application (Northern Province form - 02) | 1. Prove that the land is suitable for organization's need. |
Cultural Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Registration of new Cultural Societies |
One day | Divisional Secretary/ Assistant Divisional Secretary |
1 Application form with the recommendation of Grama Niladhari 2 Meeting minute of the Cultural Society 3 Account report 4 Bank Account book 5. Histry of the cultural society |
|
| 2 | Registration of Religious places (kovils ,churches ,Etc.) | One day | Divisional Secretary/ Assistant Divisional Secretary |
1. Duly perfected application form of Department of Hindu Religious and Cultural Affairs with the recommendation of Grama Niladahri 2.Summary of kovil history 3.Constitiutaion approved by kovil trusty 4.The deed which confirms the owenership of temple land 5. Annual Financialand Administrative Reports 6. The details of statues of deities, Details of poojas and annual festivals 7.Deatail of services which are provided by the temple |
|
| 3 | Compensation for the damaged temples | One day | Divisional Secretary/ Assistant Divisional Secretary |
1. Application form 2.Details of the present Trusty of the kovil 3.Meeting minutes about selectim of committee 4. Fund requsest letter and details of renovation 5. Tentative plan for the proposed renovation 6.Photo copy of kovil bank passbook 7. Photo copy of kovil registration certificate |
|
| 4 | Recommendation for the Artists award (ARAWA) | One day | Divisional Secretary/ Assistant Divisional Secretary |
1. Completed application form 2. 3.5*4.5 Size photos -03 3. Photo copies of the National Identity Card 3. Photo copies of certificates regarding the contribution to the Art 5. Photo of cultural performance |
|
| 5 | Recommendation for the pension of poor Artists | One day | Divisional Secretary/ Assistant Divisional Secretary |
1.Completed application form 2.The letter of Grama Niladhary which confirms the poverty status of the Artist 3. Photo copies of certificates regarding the contribution to the Art 4. Photo copies of certificates regarding the contribution to the Art |
|
| 6 | Registration of "Araneri" School (Moral School) | One day | Divisional Secretary/ Assistant Divisional Secretary |
1. Application form of the Hindu religious deaprtment with the recommendation of Development Officer (Hindu Culture) / Grama Niladhari 2. Bio-data of Teacher and Student detail |
|
| 7 | Recommendation for 'Kalapooshana" Award | One day | Divisional Secretary/ Assistant Divisional Secretary |
1. Completed application 2. Photos - 03 (3.5cm * 4.5cm) 3. Photo copies of the certificates related to the contribution to Art 4. Photos of Art performance |
Additional District Registrar Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Issuing copy of birth, death and marriage certificate | 10 Minutes | Additional District Registrar / Divisional Secretary | 1 Duly completed application form 2 Stamp fees according to the copies * Fees for A appllication 120/= * Fees for B application 250/= |
|
| 2 | Past registraton of birth | One month | Additional District Registrar / Divisional Secretary | 1 Application form 2 Search Result of registers 3 The Document to prove the date and place of birth 4 Birth and marriage certificates of parents 5 Grama Niladhari's report 6 Report from the school principal 7 Statement of inquiry 8 Birth certificates of immediate elder or same dated brother/ sister |
The person for the birth certificate should attend directly |
| 3 | Past registration of death | One month | Additional District Registrar / Divisional Secretary | 1 B15 From (Section 36) 2 Hospital letter/document that confirm the cause of death 3 Letter of Grama Niladhari 4 Obituary notice and condolence notice 5 The document which confirms the death person 6 The letter certifying the relationship between the deceased person and the declarant 7 Report of witnesses |
The direct relatives of the deceased person should attend directly |
| 4 | Alternation of the name (correction or inclusion) | 03 Days | Additional District Registrar / Divisional Secretary | 1 Application form for declaration of name (section 27) 2 Birth certificate of the person 3 Marriage certificate 4 School letter 5 Children's birth certificates 6 Grama Niladari's letter 7 Photo copy of National Identity card 8 Paper notification if name is not used yet( name amendment) 9.Police report |
The person should present directly |
| 5 | Amendment in birth, death and marriage certificates (excluding the name amendment) | Additional District Registrar / Divisional Secretary | 1 Declaration under 52 (1) , 27 (A) 2 Birth certificate or death certificate of the particular person 3 Birth certificates and marriage certificate of parents 4 Report from Grama Niladhari 5 Copies of Identity cards and passportsof parents 6 Hospital letter / School letter |
The person should present directly | |
| 6 | Birth registation of children who born in Indian Refugees Camp | 2 Months | Additional District Registrar / Divisional Secretary | 1 Duly completed application form 2 The certificate which proves that the child born in India 3 Birth certificates and marriage certificate of parents 4 Family card issued by Indian Refugees Camp 5 The document which proves that the child returned to Sri Lanka from India 6 The document which proves that the parents of the children are Sri Lankan citizens 7 The statement of Grama Niladhari |
The person for the birth certificate should attend directly |
| 7 | Certificate of Absence or Death registration of Missing person | 1 1/2 months | Additional District Registrar / Divisional Secretary | 1 Duly completed application form 2 The document which confirms that the person is missing 3 Police report and Human Rights Commission's report 4. The documents & statements that certify the relationship between the missing person and the declarant 5 Grama Niladhari's reports 6. Interim report issued by the Office of the missing persons |
The direct relatives of the missing person should attend directly |
Samurdhi Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Compulsory saving payment | 2 days | Divisional Secretary/ Assistant Divisional Secretary/ Manager | The document confirming the special need | Compulsary saving pass book |
| 2 | Providing New Samurdhi Assistance | 2 days | Divisional Secretary/ Assistant Divisional Secretary/ Manager | Recommendation letter of village level committee | Certifying as a samurdhi member |
| 3 | Transfer the payment of beneficiary who transfer from the division | 1 day | Divisional Secretary/ Assistant Divisional Secretary/ Manager | Transfer application of the families who are receiving Samurdhi assistance | Certifying as a samurdhi beneficiary |
| 4 | Payment of Social Security Fund -Birth | 3 days | Divisional Secretary/ Assistant Divisional Secretary/ Manager | Birth certificate of the child | Certifying as a samurdhi beneficiary |
| 5 | Payment of Social Security Fund -Wedding | 3 days | Divisional Secretary/ Assistant Divisional Secretary/ Manager | Marriage certificate | Certifying as a samurdhi beneficiary |
| 6 | Payment of Social Security Fund -Sick | 3 days | Divisional Secretary/ Assistant Divisional Secretary/ Manager | Diagnosis card issued by hospital | Certifying as a samurdhi beneficiary |
| 7 | Payment of Social Security Fund -Death | 1 day | Divisional Secretary/ Assistant Divisional Secretary/ Manager | 1 Death certificate or a document certifying the death 2 The letter which confirms the relationship |
Certifying as a samurdhi beneficiary |
Nic Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Application for new Identity card | 3 days | Divisional Secretary / Assitant Divisional Secretary/ Administrative Officer | 1. Original copy of Birth certificte probable age certificates (If the age below 40 years) 2. If Birth certificate or probable age certificate is not available submit search result of Birth Registration (Age above 40 years) 3. Receipt for Rs 100/= paid (Age below 16 years) 4. Attach receipt for the penalty payment of Rs 250/= with D.P.R/02/03 form (above 15 years) 5. Attach birth certificate along with citizen act. (If the applicant born aboard) 6. Original copy of marriage certificate 7. Photo taken at a Registered Studio (attach receipt) 8. Stamped (45/=) envelope without self - addressed 9. If Dual citizen, copy of act. citizen, passport |
1. Be a Srilankan citizen 2. Completion of 15 years |
| 2 | Correction of Identity Card | 3 days | Divisional Secretary / Assitant Divisional Secretary/ Administrative Officer | 1. Original copy of Birth certificte of probable age certificates (If the age below 40 years) 2. If Birth certificate or probable age certificate is not available submit search result of Birth Registration (Age above 40 years) 3. Attach birth certificate along with citizen act. (If the applicant born aboard) 4. Original copy of marriage certificate 5. Attach the identity Card which is presently using by the applicant 6. Bank pass book / Driving licence (If NIC number is not clear) 7. 8. Photo taken at a Registered Studio (attached receipt) 9. Stamped (45/=) envelope without self - addressed 10. If Dual citizen copy of citizen act./ passport |
1. Be a Srilankan citizen 2. Completion of 15 years 3.If the applicant came from aboard confirm the temporary registration at his/ her Grama Niladhari division |
| 3 | Application for duplicate Identity card for the lost Identity card | 3 days | Divisional Secretary / Assitant Divisional Secretary/ Administrative Officer | 1. Birth certificte of probable age certificates (If the age below 40 years) 2. Original copy of birth certificate / probable age certificate or search result of Birth Registration with affidavit (Original) and any document to confirm the date of birth (Birth cettificate of child /passport/family card) 3. Attach birth certificate along with citizen act. (If the applicant born aboard) 4. Original copy of marriage certificate 5. Police report for lost Identity Card 6. Attach any document bearing NIC (Lost) number (Certified copy of passport, Voters list, Bank pass book or Family card) 7. Receipt fro Rs.500/= paid 8. Photo taken at a Registered Studio (attach receipt) 9. Stamped (45/=) envelope without self - addressed 10. Copy of dual citizen act (Dual citizen holders) passport |
1 Be a Srilankan citizen 2 Completion of 15 years |
| 4 | Obtaining NIC at one day service | 1 day | Divisional Secretary / Assitant Divisional Secretary/ Administrative Officer | Applicant shoul submit the respective documents needed for applying news, correction or lost Identity cards. |
Foreign Employment Division
| S.No | Available services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Granting Approval to the female going to the middle east countries for employment | 3 Days | Divisional Secretary/ Assistant Divisional Secretary |
1. Completed application 2. Copy of the passport 3. National identity card 4. Birth certificate of the applicant 5. Birth certificate of the children 6. Marriage certificate 7. If husband has died, death certificate 8. Certified copy of the divorce certificate(if necessary) 9. Residential certificate 10. Letter of Grama Niladhari, (certifying that the applicant has no children below the age of 5 years) 11. Consent letter of the spouse 12. National Identity Card of the Guardian & Consent letter of Guardian 13. If husband and wife separated a letter from GN certifying their separation. 14. If the applicant has not married yet, an affidavit for certifying the civil status 15. If there is a different between the passport and other documents, an affidavit should be submitted. |
1.Recommendation for the approval will not be given for pregent mothers and to those who have children below the age of 05 years 2.Safety of the children above the age of 5 years should be confirmed |
Rural Development Division
| S.No | Available Services | Maximum hours to provide the service | Responsible Officer | Documents needed to be submitted | Preconditions |
| 1 | Recommendation for the registration of Rural Development Societies and Women Rural Development Societies | 01 Day | Divisional Secretary/ Rural Development Officer |
1 Perfected application forms 2 Meeting minutes of inaguaration meeting 3 Attendance of the meeting 4. Members list 5. List of administrattive committee members 6. constitution 7. Certification of 51'/.of attendence 8.Village map |
Inform the public before 14 days of the Inaugural meeting |
| 2 | Withdrawal money for providing livelihood revolving loan | 01 Day | Divisional Secretary/ Rural Development Officer |
1. Resolution of the board 2. Loan application 3 List of benificiaries 4. Updated bank pass book 5.Withdrawal slips 6. Request letter of the society |
Beneficiaries should be selected at the board meeting |
| 3 | Withdrawal money for the contract work | 01 Day | Divisional Secretary/ Rural Development Officer |
1. Letter of approval obtained from Divisional Secretary (through Rural Development Officer) 2. Agreement 3. Estimation 4. Details of cost 5. Meeting minutes 6. Updated Bank pass book 7. Bank withdrawal slip 8. Request letter of the society |
Cost details of the contract works should be stated at the meeting |
| Serial No | Service Provided | Service Provided by GN | |
| 01 | Issuing of character/resident certificate | If certificates are available | |
| If certifying the residency (Satisfied personally) | |||
| 02 | Recommendation for income certificates | Giving recommendation to Divisional Secretary | |
| 03 | Issuing Valuation certificate | Giving recommendation to Divisional Secretary | |
| 04 | Assessment report | Giving recommendation to Divisional Secretary | |
| 05 | Certifying identity card applications | Certifying and submit to Divisional Secretary | |
| Delivering Identity card for applicants | |||
| 06 | Cutting jack trees | To cut one tree | |
| More than one (If satisfied) | |||
| 07 | Permits for timber transportations | Giving recommendation to Divisional Secretary | |
| Sealing of tree | |||
| 08 | Recommendation of gun license | Giving recommendation to Divisional Secretary | |
| 09 | Explosives | Giving recommendation | |
| 10 | Providing report on death persons | Report of natural death | |
| 11 | Business Registration | Giving recommendation to Divisional Secretary | |
| 12 | Giving reports of complains | If it happened in existing year | |
| If it happened in previous year | |||
| 13 | Recommendation for public aids | Giving recommendation to Divisional Secretary | |
| 14 | Registration of past births | Giving recommendation | |
| 15 | Recommendation for scholarship applications | Giving recommendation to Divisional Secretary | |
| 16 | Permits for animal transportations | Giving recommendation to Divisional Secretary | |
| 17 | Giving assessments for ownership of lands | Giving recommendation to Divisional Secretary | |
| 18 | Recommendations for electricity & water | Giving recommendation | |
| 19 | Recommendation for ...... | Submit urgent reports to Divisional Secretary | |
| Submit detailed reports | |||
| 20 | Giving recommendation | ||
| 21 | Giving reports & recommendations for arising needs | Giving recommendation(If the document are available) | |
| 22 | Registrations of voluntary societies | Giving recommendations if there needed documents | |
| 23 | Duties on crown lands | Reporting of unauthorized residents | |
| Submitting other documents to Divisional Secretary | |||
| 24 | Issuing permits for stone/sand | Giving recommendation to Divisional Secretary | |
| 25 | Permits of liquor | Giving recommendation to Divisional Secretary | |
| 26 | Duties as peace officers | Settlement of disputes | |
| 27 | Aids on presidential funds | Giving recommendation to Divisional Secretary |
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Reach Us
Divisional Secretariat,
Valikamam South West - Sandilipay,
Jaffna
Sri Lanka.
+94 21 225 5552
sandilipayds@gmail.com
























Social services Division
Allowance Payment
Social Service Officer,
2.Request Letter recommended
by Grama Niladhari
Tuberculosis, Cancer ,
Leprosy and Thalasemiya and spinal cord disease
Social Service Officer,
2. Completed application form
3. Request letter with the recommendation of Grama Niladhari
affected by particular disease and living under poverty line
for casual relief
Social Service Officer,
02.Request letter with the recommendation of Grama Niladhari
03.Copy of Police report
04.Recommentation of
Social Service Officer
for self employment
payment
Social Service Officer,
02. Request letter with the recommendation of Grama Niladhari
03. Recommendation fo Social Service Officer after field inspection
04.Project proposal report of Social Service Officer.
05.Reccomendation of Divisional Secretary
poverty line, Abandoned
people
and providing equipments to disable persons
Social Service Officer,
02. Request letter with the recommendation of Grama Niladhari
03. Medical report regarding the equipment
04. Recommendation of Social Service Officer
05. Recommendation of Divisional Secretary
voluntary social services organizations
Social Service Officer,
02.Inaqural meeting report,constitution
03.Year end Accounts report
04. Members details
05.Nature of services
Development Officer (Social Service)
01.Submitting medical report
02.Completed application form
povertyline and should consists of
a disable member in the family
Identity Card
Development Officer (Social Service)
Elders Right Promoting Officer
recommended by Grama Niladhari
2.Copy of any document which confirms the age (birth certificate/ NIC/ passport)
3.Stamp size photos - 02
years
Social Service Officer,
Development Officer (Social Service)
2.Completed application form
3.Request letter certified by Grama Niladhari
2. Completed application form recommended by Grama Niladhari
3. Birth Certificate / National Identity Card
4. Copy of family card
and belong to low
income family
Social Service Officer,
2. Copy of birth certificate ( Child )
3.Copy of National Identity Card
18 years
Elders Rights Promoting Officer
2. Constitution of Elders Society
3. Report on the activities during the past Years
4. Meeting minutes (Minutes of past 6 months)
5. Accounts report
6. Members Register
Social Service Officer,
2.Attendance
3.Receipt
Social Service Officer,
2.Request Letter
3.Report of Social Service Officer