Divisional Secretariat · Sandilipay

Internal Affairs Unit

Strengthening integrity, transparency and accountability in public service.

Integrity in Every Action – Building Trust in Every Service.
About the Unit

Internal Affairs Unit

Strengthening ethical governance and citizen-centred public service.

The Internal Affairs Unit (IAU) is the institutional mechanism of the Divisional Secretariat Valikamam South West for strengthening integrity, preventing corruption, improving transparency and accountability, supporting ethical governance, and providing an appropriate channel for reporting misconduct and service-delivery concerns.

Our Direction

Vision, Mission & Overall Goal

V

Vision

A model institution for ensuring integrity in public service.

M

Mission

To deliver ethical, accountable and citizen-centred public service.

G

Overall Goal

To establish a risk-based, transparent, accountable and citizen-centred integrity management system that prevents corruption opportunities, strengthens ethical conduct, improves public-service transparency, provides safe reporting mechanisms and supports continuous institutional improvement.

Contact & Information

Unit Information

Leadership

IAU Leadership & Members

The Internal Affairs Unit is supported by designated officers representing key administrative and institutional functions.

Head of the IAU

Mrs. Shangeetha Kokulatharshan

Assistant Divisional Secretary
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Member

Mrs. Thivakary Srirangan

Deputy Director of Planning
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Member

Mr. Luxmithasan Tharuhasan

Accountant
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Administration

IAU Support Staff

Integrity Framework

Eight Implementation Pillars

A structured framework for strengthening integrity, transparency and accountability across the institution.

01

Corruption Prevention

CRA, risk register, red flags, preventive controls and corrective-action tracking.

02

Transparency

Citizen’s Charter, service standards, process maps and digital information.

03

Accountability

Responsibility mapping, delayed-file review and decision/action records.

04

Ethical Conduct

Code of Conduct awareness, integrity commitments, ethics sessions and recognition.

05

Safe Reporting & Complaints

Complaint channels, controlled register, acknowledgement, referral and confidentiality.

06

Conflict of Interest & Compliance

Declarations, compliance checklists and procurement/high-risk reviews.

07

Citizen-Centered Integrity

Feedback, satisfaction baseline, accessibility and fair treatment.

08

Monitoring & Continuous Improvement

Dashboard, monthly/quarterly reviews, impact assessment and annual report.

“

Integrity in Every Action –
Building Trust in Every Service.

Internal Affairs Unit · Divisional Secretariat Valikamam South West · Sandilipay

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