Internal Affairs Unit
Strengthening integrity, transparency and accountability in public service.
Internal Affairs Unit
Strengthening ethical governance and citizen-centred public service.
The Internal Affairs Unit (IAU) is the institutional mechanism of the Divisional Secretariat Valikamam South West for strengthening integrity, preventing corruption, improving transparency and accountability, supporting ethical governance, and providing an appropriate channel for reporting misconduct and service-delivery concerns.
Vision, Mission & Overall Goal
Vision
A model institution for ensuring integrity in public service.
Mission
To deliver ethical, accountable and citizen-centred public service.
Overall Goal
To establish a risk-based, transparent, accountable and citizen-centred integrity management system that prevents corruption opportunities, strengthens ethical conduct, improves public-service transparency, provides safe reporting mechanisms and supports continuous institutional improvement.
Unit Information
Divisional Secretariat
Internal Affairs Unit
IAU Leadership & Members
The Internal Affairs Unit is supported by designated officers representing key administrative and institutional functions.
Mrs. Shangeetha Kokulatharshan
Mrs. Thivakary Srirangan
Mr. Luxmithasan Tharuhasan
Mrs. Malathey Mathivathanan
Mrs. Ananthagowry Jeyakumar
IAU Support Staff
Mrs. Initha Thavaruban
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Mr. Rasanathan Vimalaraj
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Mr. Selvarasa Dupinson
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Mrs. Neelampari Pavaganesh
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Eight Implementation Pillars
A structured framework for strengthening integrity, transparency and accountability across the institution.
Corruption Prevention
CRA, risk register, red flags, preventive controls and corrective-action tracking.
Transparency
Citizen’s Charter, service standards, process maps and digital information.
Accountability
Responsibility mapping, delayed-file review and decision/action records.
Ethical Conduct
Code of Conduct awareness, integrity commitments, ethics sessions and recognition.
Safe Reporting & Complaints
Complaint channels, controlled register, acknowledgement, referral and confidentiality.
Conflict of Interest & Compliance
Declarations, compliance checklists and procurement/high-risk reviews.
Citizen-Centered Integrity
Feedback, satisfaction baseline, accessibility and fair treatment.
Monitoring & Continuous Improvement
Dashboard, monthly/quarterly reviews, impact assessment and annual report.
Integrity in Every Action –
Building Trust in Every Service.












